1.      What are your office hours? 

2.      What is the earliest/latest I can bring my pet in? 
For your convenience, we will offer early morning drop off (7:30 a.m.) and late evening pick up. Please arrange an early drop off in advance.

3.      Do I have to have an appointment? 
We prefer appointments, yet walk-ins are welcome. We will see clients in the following order: 

1. Emergencies, 2. Appointments, 3. Walk-Ins

4.      Do you have someone here all night to check on my hospitalized pet? 
No, we do not.

5.      What do I do if I need you after hours or on a holiday? 

Take your pet to an after-hours emergency hospital. Here is a list of clinics in Metro Atlanta:

Animal Emergency Clinic of Decatur
308 East Howard Avenue, Decatur
(404) 371-9774

All Pets Emergency and Referral Center
6460 Atlanta Highway, Alpharetta
678-366-2500

Animal Emergency Center of North Fulton
900 Mansell Road, Roswell
770-594-2266

Animal Emergency Center of Sandy Springs
228 Sandy Springs Place, Sandy Springs
404-252-7881

Georgia Veterinary Specialists and Emergency Care
455 Abernathy Road, Sandy Springs
404-459-0903

Cobb Emergency Veterinary Clinic
630 Cobb Parkway, Marietta
770-424-9157

Dekalb-Gwinnett Animal Emergency Clinic
6430 Lawrenceville Hwy, Tucker
770-491-0661

Eastside Animal Emergency Center
2715 Loganville Highway, Loganville
(678) 985-5530

Southern Crescent Animal Emergency Clinic
1270 East Hwy 54, Fayetteville
770-460-8166

Union City Medical Center and Emergency Clinic
6702 Shannon Parkway, Union City
770-964-0700 

Westside Animal Emergency Clinic
591 Thornton Rd, Lithia Springs
770 819-1090

6.      Can I just drop my pet off and pick her up after work? 
Yes, as long as you can drop off (7:30 am) and pick up (before 5 pm) within our business hours.

7.      Do you take credit cards? 
Yes. We take Visa, Master Card, American Express and Discover.

8.      How much is an office visit? 
Our office exam charge is $37.30 for non-income qualified clients and $25.00 for our income qualified clients. (You must qualify, please see our Qualify page.)

9.      How much is it going to cost for an annual exam and vaccinations? 
Cost depends on which services you choose. Some examples of vaccine charges are:

Feline and Canine 1 year Rabies: $12.00
Feline and Canine 1 year Distemper: $15.00
Feline and Canine 3 year Rabies: $20.00
Feline Leukemia: $15.00
Canine Heartworm Test: $20.00
Fecal Floatation: $18.00

10.  Can I make payments? 
Our policy is that you pay for services at the time they are rendered.

11.  What do I feed my puppy or kitten? 
We recommend that you choose a diet formulated for a puppy or kitten that fits within your budget. Remember that the more expensive brands usually have more nutritional value for your young, growing companion.

12.  How soon can I bathe my pet? 
If your pet has sutures – 7-10 days. If you have just applied Frontline – 3 days.

13.  Is it all right to feed my dog bones? 
No.

14.  Do you sell pets? 
No.

15.  How old must my pet be in order to be spayed or neutered? 
We support the concept of early age spays and neuters to prevent pet overpopulation. We will perform these surgical procedures as early as 8 weeks old, as long as the pet weighs over 2 pounds. We encourage you to have your pet spayed prior to her first heat cycle for maximum health benefits. 3-4 months is a perfect age for this surgery.

16.  Is declawing my kitten cruel? When should it be done? 
We do not support declawing and will not perform this procedure at our facility.

17.  How long is a dog/cat pregnancy? 
Dog/Cat pregnancies last 63 days (9 weeks).

18.  How long is a dog/cat in heat? 
A dog is usually in heat for 2 weeks -1 month at one time. This usually happens twice a year. A cat can be in heat for months at a time. There is no way to tell how or when a cat will go into or come out of heat.

19.  Can my pet be spayed during heat? 
Yes.

20.  Shouldn’t I let my pet have at least one litter? 
No, over 100,000 cats and dogs lose their lives in metro Atlanta shelters annually. You don't want to contribute to the problem.

21.  How long do sutures stay in?
Sutures are usually left in for 10-14 days after your pet has surgery. (Only if skin sutures are used.)

22.  Do you board pets? 
No.

23.  May I visit my hospitalized pet? 
We will rarely let pet’s stay overnight at our clinic.

24.  Can my pet have its own food, bed and toys?
In the instance that your pet is hospitalized with us, we appreciate your confidence in letting us choose the appropriate diet. You may bring comfort items for your pet, as long as they are labeled with your pet’s first and last name.

25.  What do I feed an orphaned animal?
We suggest that you use a bottle with a milk replacement supplement.

26.  When do I get tails docked and dew claws removed on puppies? 
We do not support tail docking. We will remove puppy’s dew claws at 2 days of age because their blood vessels are so tiny.

27.  When do puppies/kittens open their eyes? 
Most puppies and kittens should have both eyes open at 2 weeks old.

28.  When do I begin weaning? 
You should begin weaning between 3-4 weeks of age, or when their teeth come in.

29.  When do I begin housebreaking? 
You can begin housebreaking your pet as early as 6 weeks of age. We encourage our new puppy owners to crate train.

30.  When does my pet need vaccinations? What do they need? 
Puppies and kittens should have boosters every 3-4 weeks until they reach 16 weeks old. At 16 weeks old they will receive their last boosters which include their Rabies vaccine. They will then come back in for their final boosters at 1 year old, then annually from 1 year old through adulthood.

31.  I’ve lost my dog. How can I find it? 
Go to your local shelters to physically see if your pet is there. Also, posting notices and flyers in your neighborhood and community are helpful. Contact neighbors. Studies show that lost pets are usually within .5 miles of their home.

32.  My dog got into some roach poison. What should I do? 
Call poison control or go to your local veterinary clinic/animal emergency room.

Metro Atlanta Poison Control: 404-616-9000

Outside Metro Atlanta Poison Control: 1-800-222-1222

33.  My dog was playing with a toad and is now foaming at the mouth. Does he have Rabies? 
No, however some toads are toxic. If you suspect anything is unusual with your pet, please call for an evaluation.

34.  Do you take care of rabbits, birds, snakes, ferrets, ? 
No. If you have an exotic animal please call: 
All Pets Emergency and Referral Center
6460 Atlanta Highway, Alpharetta
678-366-2500

35.  Can I get my dog de-barked? 
Not at WellPet. We do not condone this procedure.

36.  What can I do to stop my dog from digging? 
Keep your pet active with toys and games. If that doesn’t solve your problem, please consult your veterinarian.

37.  My dog’s ears stink. What should I do? 
Bring him/her in for an appointment so the doctor can assess the problem and possibly prescribe medication.

38.  My dog’s teeth stink. What should I do?
Bring him/her in for an appointment so the doctor can assess the problem and possibly prescribe medication.

39.  Why do you have to use anesthesia to clean his teeth? 
Animals don’t hold still on command, like most humans do, so for your pet’s safety and the doctor’s safety, anesthesia is necessary.

40.  Why do I have to get these shots every year? 
We offer 1 year and 3 year vaccines. When you visit your veterinarian, discuss which vaccine is most appropriate for your pet.

41.  Can I just get Rabies only? 
Yes, it is the only vaccine required by law in Georgia.

42.  I see rice in my dog’s stool. What should I do? 
Bring your pet in for an injection to rid them of the Tapeworms.

43.  How do I treat for fleas? 
We recommend using Frontline for dogs and cats.

44.  How should I kill ticks? 
We recommend using Frontline for dogs and cats.

45.  What do you recommend for heartworms? 
We recommend using HeartGard Plus.

46.  Can my kids get these worms from my dog? 
No. Your children cannot contract heartworms from your pet. However, there are other intestinal parasites that humans can contract from animals. We recommend annual deworming.

47.  Can I get mange from my dog? 
Yes, only Sarcoptic Mange is contagious between canine and human.

48.  Why does my dog scoot across the floor? 
Your pet may need their anal glands relieved or they could have an intestinal parasite.

49.  My dog just got hit by a car. What do I do? 
Quickly and carefully get your pet to a local veterinary clinic or animal emergency clinic.

50.  Can the doctor make house calls?
No.